Book a Plumber

Book a Plumber Testimonials

Below is some feedback as received through the Checkatrade website.

Replace valve, membrane and flush handle on built in toilet

Replace valve, membrane and flush handle on built in toilet

“Necessary to remove panels to get at cistern; refitted perfectly; solved intermittent flushing problem. Excellent”

Customer in Godalming, July 2020
Plumber - John Phocas

Replaced toilet siphon and push button

Replaced toilet siphon and push button

“I contacted John early on a Saturday morning after my flush had stopped working the night before. He replied very swiftly to my email, quoted fairly for the job and worked very fast to get it completed. He gave good advice and I was very happy with his work and attitude.”

Customer in Haslemere, July 2020
Plumber - John Phocas

Unblock toilet and sink

Unblock toilet and sink

“Ask fir a number of unplanned little jobs. Did them all efficiently. Clean job. Perfect”

Customer in Godalming, July 2020
Plumber - John Phocas

Fixed shower gauge

Fixed shower gauge

“Very quick and helpful and managed to fix the shower for us without having to order additional parts which was fantastic as it cost less than we expected and we could use the shower straight away.”

Customer in Godalming, July 2020
Plumber - John Phocas

Renew and refit piping under slink

Renew and refit piping under slink

“John arrived on time carried out the work as specified. On inspection it became obvious there was a need for another spare part. Fortunately he carried this part and he was able to complete the job. His charges were in line with his quote and we are very happy with the work he carried out.”

Customer in Hindhead, July 2020
Plumber - John Phocas

Fitted new shower pump

Fitted new shower pump

“Knowledgeable about system and our pump, sourced pump quickly and the work was carried out quickly and cleanly. Would definitely use him again.”

Customer in Godalming, July 2020
Plumber - John Phocas

Replaced leaking cistern valve

Replaced leaking cistern valve

“John did an excellent job for my elderly and rather deaf mum. I didn't meet him myself but she said he was very polite and professional. He emailed me before and after photos of the work he did. I would definitely use him again.”

Customer in Alton, July 2020
Plumber - John Phocas

New bathroom taps

New bathroom taps

“I have no hesitation in recommending John - he is a first rate plumber who has done work for me in the past too. He takes great pride in his work and I cant imagine it would ever occur to me to contact anyone else for plumbing work.”

Customer in Godalming, July 2020
Plumber - John Phocas

Leaky tap fixed

Leaky tap fixed

“John was tidy, efficient and personable. He turned up when he said he would, identified the problem and made repairs quickly. Really pleased with his quality of work. We absolutely would have no hesitation recommending him to anyone else, in fact, we have already booked him to come back and do another job! So pleased we found him via Checkatrade!”

Customer in Godalming, June 2020
Plumber - John Phocas

Replacement of an Aqualisa digital diverter for bathroom

Replacement of an Aqualisa digital diverter for bathroom

“John had previoulsy done a thorough assesment of the issue we had. We got his quote within 24 hours. The part was ordered quickly. The replacement was efficiently done this morning. John is a courteous and caring plumber.”

Customer in Godalming, June 2020
Plumber - John Phocas

New tap fitted in kitchen

New tap fitted in kitchen

“Excellent work. John texted me and then turned up early. The new tap is fitted and working. Very professional service.”

Customer in Godalming, June 2020
Plumber - John Phocas

New stopcock fitted

New stopcock fitted

“Very satisfied with work done and much appreciate patience shown by plumber over need to co-ordinate work with attendance by Thames Water”

Customer in Godalming, June 2020
Plumber - John Phocas

Repair to toilet flushing system

Repair to toilet flushing system

“Very professional,courteous and timely.At last a plumber who does what it says on the label.”

Customer in Godalming, June 2020
Plumber - John Phocas

Change piping under sink and add tap outside

Change piping under sink and add tap outside

“Johns work was great, he was quick, tidy and quality was superb. We needed a new stopcock but only charged me the materials even though he needed to do extra work. I would happily recommend and I will be using John for any future plumbing needs.”

Customer in Godalming, May 2020
Plumber - John Phocas

Supply and replacement of ballcock on header tank

Supply and replacement of ballcock on header tank

“Friendly - complied with 'social distancing' - did a quick, tidy job - turned up promptly.”

Customer in Guildford, May 2020
Plumber - John Phocas

Renew tap washer

Renew tap washer

“Completed task, giving thorough explanation”

Customer in Farncombe, May 2020
Plumber - John Phocas

Replace joints in under sink water pipes. Replace isolator valve in central heating pipe. Replace several TRVs

Replace joints in under sink water pipes. Replace isolator valve in central heating pipe. Replace several TRVs

“John was very friendly, courteous and efficient. He completed his work on schedule and described what he had done and the associated cost. The work was completed to a high standard. I was extremely satisfied with the service”

Customer in Cranleigh, April 2020
Plumber - John Phocas

Fit replacement isolator valve that had failed and also fit replacement water filter

Fit replacement isolator valve that had failed and also fit replacement water filter

“Excellent and prompt service from phone booking to the execution of the work. Most plumbers are not interested in small jobs and in the past I have found it difficult and frustrating to get them done usually after several cancelled appointments.”

Customer in Guildford, April 2020
Plumber - John Phocas

Replacement of hot water pipe joint under sink

Replacement of hot water pipe joint under sink

“John was friendly, on time, tidy and efficient. The charge was reasonable. I would definitely recommend.”

Customer in Cranleigh, April 2020
Plumber - John Phocas

Locate leak

Locate leak

“Very impressed with the response time and communication of work needed to be carried out. Would definitely use him again”

Customer in Godalming, April 2020
Plumber - John Phocas

Remove and Replace 2 Sink Combination Tap Units

Remove and Replace 2 Sink Combination Tap Units

“John is a professional plumber who completed the task in front of him. Kept things tidy and clean and particularly efficient in how he went about his business. Very impressed with his attitude to the job in front of him and I would definitely call him again.”

Customer in Godalming, March 2020
Plumber - John Phocas

New toilet water inlet; fixing toilet flushing issues; fitting new basin taps

New toilet water inlet; fixing toilet flushing issues; fitting new basin taps

“Excellent service from John. I called on a Friday morning and he came round later that afternoon. He fixed every issue with confidence and made me very relaxed during the time he was here. I 100% recommend John as an excellent and trustworthy plumber.”

Customer in Godalming, March 2020
Plumber - John Phocas

Shower pump installation, Fixing heating system, replacing taps

Shower pump installation, Fixing heating system, replacing taps

“John did an excellent job, he also advised on the best way to do the installation. He was flexible on dates very polite and did an excellent job. We are really satisfied and will be calling again when we need a plumber in the future.”

Customer in Woking, March 2020
Plumber - John Phocas

New half-turn valves fitted on multiple internal pipes to replace old faulty stop valves

New half-turn valves fitted on multiple internal pipes to replace old faulty stop valves

“John is a fantastic plumber who is very personable, takes the time to understand the house/system, and is very good at explaining exactly what work he will do, and what the end result will be, and checking this before starting work. The quality of the work was excellent, including detailed checking to make sure the end result was working correctly. I would not fail to recommend John - I will be using him for every plumbing job from here on in and will be recommending him far and wide!”

Customer in Godalming, March 2020
Plumber - John Phocas

Fixed dripping toilet with concealed cistern

Fixed dripping toilet with concealed cistern

“John was able to source the parts and fix an annoying problem with our toilet, which was difficult to access. Very impressed with his work.”

Customer in Godalming, March 2020
Plumber - John Phocas

Fixed leak behind shower Lever tap

Fixed leak behind shower Lever tap

“John is fantastic. He diagnosed the problem within 10 minutes and had it fixed 20 minutes later. Thank heavens I have found a reliable, knowledgeable and honest plumber. He even specialises in small jobs which is usually what you need. Can't recommend highly enough.”

Customer in Godalming, February 2020
Plumber - John Phocas

2 Radiators and valves replaced plus 1 other valve replaced

2 Radiators and valves replaced plus 1 other valve replaced

“John was very friendly and professional. One of the radiators involved some tricky pipework changes, which he had worked out thoroughly when estimating. All the work was carried out very well, John even sanded down the cracked paintwork behind one of the new radiators, ready for decoration. The system was repressurised, vented and left working perfectly. I would definitely recommend Book a Plumber services and would use again.”

Customer in Guildford, February 2020
Plumber - John Phocas

Leak under kitchen sink fixed

Leak under kitchen sink fixed

“Great guy, great service, would definitely use again”

Customer in Godalming, February 2020
Plumber - John Phocas

Fixing leaking bathroom tap unit and replacing bath panel

Fixing leaking bathroom tap unit and replacing bath panel

“We've used Andy before, and requested him specifically, as he's done a great job for us in the past. This time he fixed a leaking bath tap unit and replaced a bath panel that I had taken off. A couple of days later, we noticed a small issue with water temperature as a result of the boiler pressure, which he promptly came back to sort out. Reliable, friendly and tidy service as always!”

Customer in Godalming, February 2020
Plumber - Andy Morris

Leaking inlet pipe on the toilet fixed

Leaking inlet pipe on the toilet fixed

“Was able to diagnose and fix the problem very quickly. Wouldn't hesitate to recommend.”

Customer in Godalming, February 2020
Plumber - John Phocas

A number of plumbing repairs. A leak under sink, re washer taps and replace parts to toilet

A number of plumbing repairs. A leak under sink, re washer taps and replace parts to toilet

“The work was carried out on the day I contacted the company at no extra cost. He was polite and courteous and did a good job”

Customer in Guildford, January 2020
Plumber - John Phocas

Fitted new kitchen tap, new stop cock, insulated pipes in loft and water tank, fitted new radiator, fixed radiator valve, renewed silicone behind sink

Fitted new kitchen tap, new stop cock, insulated pipes in loft and water tank, fitted new radiator, fixed radiator valve, renewed silicone behind sink

“John is helpful, courteous and professional. He arrived when he said he would, he listened carefully to what was required, he knew what he was doing and kept me informed, he got on with the job, went the extra mile and was thorough - he kept his work area tidy and clean. He is respectful of your home and is a genuinely nice man. Highly recommended.”

Customer in Godalming, January 2020
Plumber - John Phocas

Changed TRV on radiator

Changed TRV on radiator

“This is the second time I have used Surrey handyman and specifically Andy. I’ve been really impressed on both occasions with Andy and with the booming office. They are helpful and friendly and offer a fantastic value for money service. I would absolutely recommend them for those household jobs you can’t get round to doing or are not confident in doing.”

Customer in Guildford, January 2020
Plumber - Andy Morris

Fitted new valve to toilet cistern

Fitted new valve to toilet cistern

“The work was done professionally, tidily and respectfully for my neighbour who is in her late 80s and unable to manage contractors. Despite being delayed John phoned to let us know of his revised time of arrival. The photos John took provided reassurance of the repair work and provide useful future reference. I would recommend John for this type of work without hesitation”

Customer in Guildford, January 2020
Plumber - John Phocas

New sink waste installed following collapse of original

New sink waste installed following collapse of original

“Collapse of the kitchen sink waste is a bit of a disaster. JB came out at 24hrs notice, assessed the problem and the unusual fitting, went and got a replacement, fitted, tested, cleared up after. Price 1 hour, as suggested over the phone, plus materials. Well organised and tooled. Brilliant!”

Customer in Guildford, December 2019
Plumber - John Phocas

Blocked pipes

Blocked pipes

“Paul was very quick and knew what was needed to be done. Came to our rescue when it was an emergency and sorted out the problem swiftly. Also explained to us in detail what he has done and why the problem came in the first place. He provided good service to us especailly on a friday afternoon.”

Customer in Tadworth, December 2019
Plumber - Paul Waller

Dripping tap fixed and isolation valve replaced

Dripping tap fixed and isolation valve replaced

“John came to fix a dripping tap and also did an extra job for me by fixing the isolation valve. He worked quickly and efficiently and made no mess. Job was completed within the initial hour.”

Customer in Guildford, December 2019
Plumber - John Phocas

Moved a radiator onto a new wall and ensured all new pipework and fittings were adjusted accordingly. Then returned to make good and fill holes

Moved a radiator onto a new wall and ensured all new pipework and fittings were adjusted accordingly. Then returned to make good and fill holes

“We have a radiator moved and some minor building works around this. Paul was very professional and courteous throughout - he couldn't do enough to ensure the job was completed to a very high standard, and arranged a return visit to make good once the plaster had dried etc. Her kept to his times, cleaned as he went and was a very nice guy to talk to and he gave advice on other DIY matters also. We would certainly use him again in the near future.”

Customer in Epsom, December 2019
Plumber - Paul Waller

Fix pipe leakage in toilet

Fix pipe leakage in toilet

“Paul did really good quality work for me even though it is a small job. He treated work equally important and He took responsibility of the tidiness after work. Very happy with Paul’s work and will definitely recommend him. I will be in touch again if any further work required. Thanks very much!”

Customer in Redhill, December 2019
Plumber - Paul Waller

Leak repaired in shower room sink and taps replaced, taps replaced in kitchen sink and both tolilet fill and flush valves replaced

Leak repaired in shower room sink and taps replaced, taps replaced in kitchen sink and both tolilet fill and flush valves replaced

“John was very punctual and courteous. He explained exactly what the issues were and what he was going to do. The work was actually completed in less than the three hours that were originally estimated. We are very pleased with the work carried out and we will have no hesitation in contacting him again for any future jobs. Highly recommended!!”

Customer in Guildford, December 2019
Plumber - John Phocas

Fixed leak under bath

Fixed leak under bath

“John turned up within an hour of me contacting which was brilliant - he fixed the leak with the P trap under the bath promptly. I have no hesitation in recommending John.”

Customer in Godalming, November 2019
Plumber - John Phocas

Replacing taps in bathroom

Replacing taps in bathroom

“I was very pleased with the effort, skill, and care that went into the work. Top marks.”

Customer in Redhill, November 2019
Plumber - Paul Waller

Bathroom leak sorted

Bathroom leak sorted

“John was fantastic - so polite; courteous and kept me informed throughout. I didn’t have a clue and most people would have taken advantage of that but John took his time to go through what needed doing and how much when new work needed always kept me up to date and checking if the price was okay. A lovely gentlemen and definitely would recommended. I will always use John!”

Customer in Guildford, November 2019
Plumber - John Phocas

Fixed leaking shower, sorted out non working radiators

Fixed leaking shower, sorted out non working radiators

“Very impressed with the service received. Paul was punctual and professional and able to resolve the issues. Have already booked him for more work in a couple of weeks”

Customer in Reigate, November 2019
Plumber - Paul Waller

Leaking and blocked toilet fixed

Leaking and blocked toilet fixed

“Very impressed - arrived quickly, really polite and helpful and was able to sort out the problem on the same day. Would definitely recommend and would use again.”

Customer in Reigate, November 2019
Plumber - Paul Waller

Repair leak in toilet cistern

Repair leak in toilet cistern

“Friendly, efficient and professional. Would recommend and use again.”

Customer in Godalming, October 2019
Plumber - John Phocas

Blocked toilet

Blocked toilet

“John was polite and professional and kept me informed of what needed to be done to complete the job successfully.”

Customer in Hindhead, October 2019
Plumber - John Phocas

New bath tap fitted and new radiator valves

New bath tap fitted and new radiator valves

“John identified the radiator valve needed beforehand from a photo I sent. He arrived on time and did both jobs efficiently and well. I would definitely recommend him.”

Customer in Godalming, October 2019
Plumber - John Phocas

Replacing ballcock in main tank

Replacing ballcock in main tank

“Quick response to phone call, work efficiently carried out and reasonably priced”

Customer in Guildford, October 2019
Plumber - John Phocas

Fixed leaky toilet cistern

Fixed leaky toilet cistern

“Job done in a third of the time and a third of the quoted price. After the initial free visit, John found a cheaper way to fix the problem. Very happy with cost, and time taken. Efficient in organising work and excellent advice given. Highly recommend him, I'd definitely use him again.”

Customer in Guildford, October 2019
Plumber - John Phocas

Mending a dripping tap

Mending a dripping tap

“Paul is an excellent professional. A very clean and tidy worker and most importantly very knowledgeable about his trade. He knew what the problem was and fixed it in a timely manner. Very efficient.”

Customer in Sutton, October 2019
Plumber - Paul Waller

Various plumbing work

Various plumbing work

“John was friendly and incredibly helpful in advising us on solutions to our plumbing problems. His work was of a high quality and he kept us well informed throughout. Would definitely use John again and highly recommend him.”

Customer in Godalming, October 2019
Plumber - John Phocas

Unblocked toilet, then drain

Unblocked toilet, then drain

“Arrived early. Friendly, quick and efficient. Turned out that blocked toilet was caused by a blocked outside drain, fixed both within an hour.”

Customer in Guildford, October 2019
Plumber - John Phocas

Change shower thermostatic

Change shower thermostatic

“Very helpful plumber highly recommended”

Customer in Godalming, October 2019
Plumber - John Phocas

Replace taps for bathroom

Replace taps for bathroom

“Very pleased with the work, have further work booked and would recommend to anyone”

Customer in Guildford, October 2019
Plumber - John Phocas

Outside tap

Outside tap

“Very professional great job done very happy”

Customer in Guildford, October 2019
Plumber - John Phocas

Fixed a leak in bathroom and also mended a dripping tap

Fixed a leak in bathroom and also mended a dripping tap

“John quickly diagnosed leak from soil pipe in bathroom and sorted problem out. The repair was neat he didn't need to replace any tiles.The dripping kitchen tap has also been sorted. Thank you.”

Customer in Guildford, September 2019
Plumber - John Phocas

New stopcock fitted

New stopcock fitted

“Very promptly completed with work explained.”

Customer in Guildford, September 2019
Plumber - John Phocas

Fixed a leak in bathroom and also mended a dripping tap

Fixed a leak in bathroom and also mended a dripping tap

“John quickly diagnosed leak from soil pipe in bathroom and sorted problem out. The repair was neat he didn't need to replace any tiles.The dripping kitchen tap has also been sorted. Thank you.”

Customer in Guildford, September 2019
Plumber - John Phocas

Fixed toilet that wouldn't stop filling

Fixed toilet that wouldn't stop filling

“Having emailed the evening before, John came on the Saturday of a bank holiday weekend and isolated the toilet. He identified the problem quickly and went away to order the part as it wasn't standard. John also helpfully show me the tap connectors were really frayed. So I had the option to get that sorted too. He came back just over a week later, once the part had arrived, and fixed the loo. I was very happy with the work. Prices seem high at first, but he knows what he is doing and doesn't drag the time out. Plus no additional call out charge, so overall charges are fair.”

Customer in Godalming, September 2019
Plumber - John Phocas

Replaced shower mechanism, replaced basin click clack waste, added 2 radiator TRVs

Replaced shower mechanism, replaced basin click clack waste, added 2 radiator TRVs

“John was professional from booking stage to completion of work. Everything I asked for was done and quoted correctly. I will definitely use him again and have no hesitation in thoroughly recommending him.”

Customer in Godalming, August 2019
Plumber - John Phocas

Repair leaking toilet

Repair leaking toilet

“Provided great service, recommending a change to the pipe work and parts to ensure the problem wouldn’t return and to make any future maintenance work possible due to difficulty in reaching the affected pipework.”

Customer in Godalming, August 2019
Plumber - John Phocas

New pump

New pump

“Great job, John arrived on time, got on with fixing pump. Very clean and tidy. John was helpful and explained clearly about the works to done. I would recommend and use John again.”

Customer in Godalming, July 2019
Plumber - John Phocas

Re-attached handle flush in downstairs toilet; replaced entire contents of upstairs toilet cistern as mechanisms had failed

Re-attached handle flush in downstairs toilet; replaced entire contents of upstairs toilet cistern as mechanisms had failed

“John was incredibly prompt in responding to my email request for help on a Wednesday , and was able to get to me by Friday. He was more than happy to attend for two relatively minor issues, and diagnosed and fixed both issues efficiently within the hour. We will definitely be calling John again for any plumbing issues we may have, and are very happy to have found him!”

Customer in Godalming, July 2019
Plumber - John Phocas

Toilet fill valve and siphon repaired

Seized shower tap

“John arrived in time and quickly ascertained what needed to be done to resolve the issue. Job completed efficiently.”

Customer in Woking, June 2019
Plumber - John Phocas

Repair to on suite toilet

Slow filling toilet repaired

“Very happy with the work - he was happy to work around my slightly narrow schedule, came on time, kept me in the loop about what he was doing, then explained what was done afterwards. Very friendly and informative, and he'd be my first call if I had more plumbing work.”

Customer in Guildford, June 2019
Plumber - John Phocas

Repair to on suite toilet

Repair to on suite toilet

“Done very well informed at all times what the problem was, and explained if it happened again what to do.”

Customer in Guildford, May 2019
Plumber - John Phocas

New kitchen tap fitted

New kitchen tap fitted

“I chose John as his check a trade rating was 10/10. I totally agree with this rating. I have had an annoying dripping tap for ever, putting the job off as the previous plumber we had only temporarily 'fixed' the problem. John responded quickly to the enquiry and has fitted a new tap having shown me the website to go to purchase one. I would thoroughly recommend John for any small plumbing job and will definitely use him again.”

Customer in Godalming, April 2019
Plumber - John Phocas

New radiator due to leak

New radiator due to leak

“Very quick and easy. John was a great person to interact with. Very polite and helpful. I will definitely be using him again in future.”

Customer in Godalming, April 2019
Plumber - John Phocas

Plumbing, unblocking shower and dishwasher

Plumbing, unblocking shower and dishwasher

“Very happy, John was on time, and completed the task within the suggested time frame, he did a great job, and I am happy to recommend.”

Customer in Guildford, March 2019
Plumber - John Phocas

Fixed leaking radiator and replaced trv and lock shield valve

Fixed leaking radiator and replaced trv and lock shield valve

“Very pleased with the work and advice received.”

Customer in Godalming, January 2019
Plumber - John Phocas

Broken toilet flush

Broken toilet flush

“John responded to my email plea for help within a few hours and was able to do the work the same day. He was brilliant, trekking around for a part for my old toilet cistern. He fitted it quickly and efficiently. An excellent service. I would recommend him highly.”

Customer in Godalming, January 2019
Plumber - John Phocas

Investigated leak under WC. Renewed inlet valve, service valve, and associated pipework

Investigated leak under WC. Renewed inlet valve, service valve, and associated pipework

“So grateful to John for carrying out necessary repairs same day as I requested help. It was a difficult repair job because leaking pipes were not easy to access, but he remained good-tempered and successfully fixed the two leaks in a way that will last. He just got on with a complicated task without ever stopping for a break. He is always kind and pleasant to have around.”

Customer in Guildford, December 2018
Plumber - John Phocas

Fit washing machine drain pipe and fix leaking sink

Fit washing machine drain pipe and fix leaking sink

“John completed the work quickly and professionally as well as advising of the root cause of the leaking sink and long term fix. (New taps). John is very polite and informative with regard to any questions or queries asked. We would definitely use him again if required.”

Customer in Godalming, December 2018
Plumber - John Phocas

Toilet flush replaced

Toilet flush replaced

“Work was completed quickly without any mess or fuss. John was very pleasant and gave good advice. I will definitely use Book-a-Plumber (John Phocas) again for the "hassle free" professional service from booking through to completion.”

Customer in Godalming, November 2018
Plumber - John Phocas

Water leak through ceiling

Water leak through ceiling

“I had a water leak through a ceiling and had no idea where it was coming from. I called John who visited with a couple of hours. He was very thorough and eventually found the cause, put it right and is coming back to do corrective work to stop it happening again. He was really fantastic, especially as water leaks are a nightmare to locate, especially in a ground floor flat! Tidy, thoughtful and reassuring. Would definitely recommend to others and use again.”

Customer in Guildford, November 2018
Plumber - John Phocas

Washing Machine plumbing

Washing Machine plumbing

“John arrived on time and was extremely polite, the issue we had was water backing up into our drum. John then checked for blockages in our pipes, plumbed the waste pipe into a higher exit, fitted a washer that we were missing and then also cleaned the filter in the washing machine (which I didnt even know was there! Which to my disgust found lots of colour catcher sheets) very happy with the service and time taken, price was exact as expected. Extremely happy customers”

Customer in Leatherhead, April 2018
Plumber - John Phocas

Toilet fill valve and siphon repaired

Toilet fill valve and siphon repaired

“Of the three plumbers I have used in the last few months I found John to be the best. Work was quick and efficient, advice was good and pricing very reasonable. I would not hesitate to contact John first for any further plumbing issues.”

Customer in Woking, February 2018
Plumber - John Phocas