Below is some feedback as received through the Checkatrade website.
“John was polite, efficient, experienced, genuine, arrived bang on time and fixed our shower quickly. What more could you ask for? When we need a plumber again we’ll definitely be contacting John again.”
Customer in Guildford (GU24), January 2023
Plumber - John Phocas
“I was delighted with the initial response to my enquiry and the plumber arrived the following morning and quickly carried out the necessary replacement.”
Customer in Guildford (GU2), January 2023
Plumber - John Phocas
“Very good came back promptly with new part. Also gave excellent advise with another plumbing problem.”
Customer in Yateley (GU46), December 2022
Plumber - Alan Fagence
“Alan Fagence was a very pleasant and knowledgable man. He came on time for both the assessment of the work required and for the actual job which he carried out most professionally and cleared up after. We would be happy to use him again and to recommend him to anyone else.”
Customer in Yateley (GU46), December 2022
Plumber - Alan Fagence
“Alan did a great job for us. On time, tidy worker and quality installation. Highly recommend.”
Customer in Blackwater (GU17), December 2022
Plumber - Alan Fagence
“John was fantastic. A major air lock in an old property, difficult to dislodge. He soldiered on, would'nt be beaten. A plumbing hero...”
Customer in Guildford (GU5), November 2022
Plumber - John Phocas
“John arrived promptly, quickly resolved the hardwiring challenge and fitted the new unit within 30 minutes without fuss. Really good that a professional is willing to undertake such relatively small tasks. I thoroughly recommend him.”
Customer in Guildford (GU1), November 2022
Plumber - John Phocas
“Alan carried out an excellent job, was very thorough and helpful, gave clear advice and left everything clean and tidy. I am completely satisfied with his work.”
Customer in Farnham (GU9), October 2022
Plumber - Alan Fagence
“The whole process from booking to completing the job was done well, with excellent communication. I knew what would be done and how much way before Alan started. Job completed with a minimum of fuss and nothing to clear up afterwards.”
Customer in Lightwater (GU18), September 2022
Plumber - Alan Fagence
“I cannot praise John and the service provided by Surrey Handyman enough! From the moment I contacted the company they did everything they could to resolve our problem as quickly as possible - nothing was too much trouble. John the plumber was excellent! He was efficient with his time, very professional and skilled, knowing exactly how to fix the problem. Above all both Paul and John were polite and friendly. I can highly recommend Surrey Handyman following this experience and will definitely call them again should I need them. Thank you!!”
Customer in Guildford (GU3), September 2022
Plumber - John Phocas
“Very prompt and professional, diagnosed the issue’s resolving what he could on the day and came back with parts to finish off a couple of days later. Excellent work and we are very happy with the results.”
Customer in Woking (GU21), September 2022
Plumber - Alan Fagence
“Arrived early which was appreciated. Carried work out quickly, efficiently and to a high standard. Polite, explained what he had done and the cost which was good value for a high standard of work.”
Customer in Guildford (GU1), September 2022
Plumber - John Phocas
“Alan was available at short notice to help identify and replace a leaking water pipe (utility room). Always found Alan to be punctual, tidy, helpful and takes a great deal of care in his work. Highly recommend.”
Customer in Woking (GU21), August 2022
Plumber - Alan Fagence
“We discovered that the water was not heating properly on Monday and rang the office for John Phocas to investigate. He attended on Wednesday morning and discovered that he required a spare part which he tracked down and purchased on Wednesday afternoon, then returned to complete the job on Thursday morning. In addition he resolved a couple of other (relatively minor) problems for us while he was at our house. Throughout, he kept us very well informed and was prompt in keeping appointments. He was very efficient, and left the area in which he was working clean and tidy.”
Customer in Guildford (GU3), August 2022
Plumber - John Phocas
“Three not-quite-straightforward plumbing jobs perfectly completed well within the day. Alan is a complete professional in every respect. Thank you very much for a job well done.”
Customer in Sandhurst (GU47), August 2022
Plumber - Alan Fagence
“Even though this was not an emergency Alan arrived within two hours of my initial call. As I expected we needed a new flush unit but Alan was able to significantly limit the leak until he was able to get the new unit. Unit supplied and fitted without any fuss and all looking good. Happy to recommend Alan.”
Customer in Church Crookham (GU52), August 2022
Plumber - Alan Fagence
“Alan was a pleasure to work with, arrived early, worked neatly, communicated and checked items with me regularly. Surrey handyman contractors are always friendly polite and very professional. I use them both for my architectural and interiors boutique business as well as for personal work around my home. Thank you.”
Customer in East Horsley (KT24), July 2022
Plumber - Alan Fagence
“Alan did a superb job exceeding my expectations. Faced with an unconventional tap for the sink he adapted various parts to provide a bespoke solution. We couldn’t find the shut off valve for the garden tap that was leaking as someone had grassed over the water company’s valve. Alan used a garden fork to probe until he found the valve. This is well beyond the job requirement for a plumber but just demonstrates that Alan is prepared to do whatever it takes to meet customer needs.”
Customer in Woking (GU22), June 2022
Plumber - Alan Fagence
“Alan was punctual and efficient. Many thanks for a great job done.”
Customer in Ascot (SL5), June 2022
Plumber - Alan Fagence
“Arrived promptley and carried out and completed the work needed, friendly and polite, would definetely book again.”
Customer in Bagshot (GU19), June 2022
Plumber - Alan Fagence
“John was extremely helpful in contacting Aqualisa to identify the replacement unit we needed. He then came promptly to fit the box. However we discovered that Aqualisa had made a mistake and sent the wrong unit! As compensation Aqualisa visited later to fit the correct unit free of charge, but John had made their work simple by leaving the pipework with easy to remove fittings - it only took them 10 minutes to do. Thank you John for being so incredibly helpful. Will not hesitate to use you again and to recommend you to others.”
Customer in Godalming (GU8), June 2022
Plumber - John Phocas
“Alan did a great job identifying what was needed and completing the work carefully and with clear updates on what he was doing. Thanks Alan!”
Customer in Woking (GU22), May 2022
Plumber - Alan Fagence
“Cannot recommend highly enough. Fast response, highly professional, upfront about costs, prompt and helpful. Will use again and will recommend to friends.”
Customer in Godalming (GU7), May 2022
Plumber - John Phocas
“I give 10 out of 10 to Book-a-Plumber for their efficiency and reliability. I've used their services twice so far and it's such a relief in this day and age to know a good trustworthy dependable company. Their plumber John Phocas is an absolute star. He's friendly, punctual, skilled, and fixed my old taps in no time when I really didn't think they could be salvaged. Brilliant! Can't recommend this company highly enough.”
Customer in Guildford (GU1), May 2022
“All excellent. John was very easy and nice to communicate with, he came when he said he would, was highly professional, identified the problem, ordered a part quickly, and came back and sorted the issue within days. John seemed very consciencious about leaving things as they should be left. Communication and billing etc. Were all super easy and efficient- in short, everthing went like you hope plumbing jobs will go. I have already recommended him to friends.”
Customer in Godalming (GU8), May 2022
Plumber - John Phocas
“I would highly recommend Alan.He arrived and repaired my toilet within 2 hours of requesting a call back from Checkatrade. He did a first-class job and was both friendly and professional.”
Customer in Guildford (GU24), April 2022
Plumber - Alan Fagence
“ext-day service (for a non-urgent request) and Alessio arrived punctually; quickly discovered the cause of my leaking stopcock that was in an awkward location and fixed it promptly without fuss; also freed another seized stop cock; tidy work and very mindful of COVID precautions with great respect for my property. Very polite, personable and excellent customer service all round. My ‘go to’ plumber for all future issues!”
Customer in Farnborough (GU14), April 2022
“John was prompt and professional. He carried out the requested work in less time than he had estimated and left the kitchen tidy, tested, and looking fab. He also gave some advice on a separate plumbing issue which will enable us to test and fix it in the future. I would highly recommend him to anyone needing a plumber.”
Customer in Godalming (GU7), April 2022
Plumber - John Phocas
“Alan arrived on time and dealt with a complicated plumbing problem with efficiency and good humour. We would certainly use this service again especially Alan.”
Customer in Guildford, April 2022
Plumber - Alan Fagence
“John did a great job. He was quick and left my kitchen very clean and neat. Highly recommend and will call on him again.”
Customer in Godalming (GU7), March 2022
Plumber - John Phocas
“Really helpful. Prompt and professional. I would definitely call them again.”
Customer in Guildford (GU1), March 2022
Plumber - Alan Fagence
“Completely satisfactory visit in all respects. A few other minor plumbing jobs were discussed, and actions agreed.”
Customer in Godalming (GU7), February 2022
Plumber - John Phocas
“Really happy with the work. It was a tight space and awkward but John did the work quickly. Left no mess and was very polite.”
Customer in Godalming (GU7), February 2022
Plumber - John Phocas
“I was extremely pleased with the work carried out, in particular because it wasn't straightforward and very inaccessible. I would immediately book again any time I have plumbing needs. "Full marks" and thanks!”
Customer in Guildford (GU1), January 2022
“Alessio arrived on time and was very friendly. The work was carried out to a high standard and he kept us informed throughout. Would highly recommend Alessio and will use him again if needed!”
Customer in Leatherhead (KT22), January 2022
“Alessio was fantastic. He was quickly able to complete the job and did so to a high standard. Absolutely zero waste/ mess was left behind and he communicated what was required to happen perfectly. I would recommend Alessio to anyone and will absolutely be calling on his services in the future.”
Customer in Bracknell (RG12), December 2021
“Excellent service. John came within 24 hours of initial call and did a thoroughly professional job. Courteous, easy to get on with, very competent and efficient. Highly recommend him and will certainly use him for all our plumbing needs in the future.”
Customer in Godalming (GU8), December 2021
Plumber - John Phocas
“I was very pleased to be put in contact with John Phocas and most satisfied with his work. He came promptly, kept me informed of what he was doing (e.G. What parts he needed to order in) and gave good clean service. I will certainly turn to John again should I need a plumber in the future.”
Customer in Godalming (GU7), December 2021
Plumber - John Phocas
“John was efficient and explained the problem and solution throughly Problem wasn’t what I thought it was, very pleased with his work and knowledge,price was good , would definitely not only use again if needed but would highly recommend to others looking for a really good knowledgeable and efficient excellent plumber.”
Customer in Godalming (GU7), November 2021
Plumber - John Phocas
“This was a perfect result in an emergency situation. The Plummer was very professional and explained the job he was undertaking. He explained that he needed to go and buy the parts needed and fitted them promptly. John was very approachable, friendly and professional as I said earlier. Thank you!”
Customer in Guildford (GU2), November 2021
Plumber - John Phocas
“Absolutely superb attitude and work ethic. Arrived on time, worked efficiently and effectively, was helpful, clean in doing his work. Couldn’t praise John highly enough! Refreshing. He helped us out with the conservatory guttering outside his usual area of plumbing as a favour which was very much appreciated by us.”
Customer in Godalming (GU7), November 2021
Plumber - John Phocas
“John was available at short notice to diagnose the problem. He sourced the replacement part for me and returned quickly to fit it. Very good service.”
Customer in Godalming (GU8), September 2021
Plumber - John Phocas
“John sorted out both issues efficiently and quickly and left the area clean and tidy.”
Customer in Guildford (GU2), September 2021
Plumber - John Phocas
“John was friendly and efficient, arriving when he said he would and carrying out the work professionally and neatly. So pleased to have found a plumber who is willing to do small jobs.”
Customer in Godalming (GU8), September 2021
Plumber - John Phocas
“We have hired John several times, he is a fantastic plumber, really reliable, keeps you posted and is always punctual. John really is 10 out of 10!”
Customer in Godalming (GU7), August 2021
Plumber - John Phocas
“Highly recommendable, from booking to payment, very efficient service.”
Customer in Guildford (GU5), July 2021
Plumber - John Phocas
“This is the first time we’ve used John and we will definitely be using his services again. He has managed to complete a tricky job to a very high standard, leaving absolutely no mess behind. I’m very pleased.”
Customer in Godalming (GU8), July 2021
Plumber - John Phocas
“John was incredibly professional and had really good communication skills. He was quick to respond to any queries and provided an accurate quote. He was punctual, polite and very conscientious. He worked cleanly and did a stellar job.”
Customer in Guildford (GU5), July 2021
Plumber - John Phocas
“Excellent service. The dishwasher was installed in a pre-exisiting cupboard quickly and with no mess. Really pleased, and will definitely use John for any further work.”
Customer in Godalming (GU8), June 2021
Plumber - John Phocas
“Arrived for inspection and replacement timeously. Provided supplier names and options, on delivery at my home, the macerator was fitted promptly and usable.”
Customer in Guildford (GU5), May 2021
Plumber - John Phocas
“Excellent service from John. Reliable, punctual, really clean and nice job done on our outdoor tap.”
Customer in Godalming (GU7), June 2021
Plumber - John Phocas
“Excellent Job, John was Polite, Diligent and Knowledgeable, Arrived On Time, Did a Brilliant Job, Neat and Tidy. I Would Recommend Him to anyone requiring a Plumber!”
Customer in Guildford (GU5), May 2021
Plumber - John Phocas
“Very pleasant and tidy worker. Found problem quickly, ordered new tap and returned promptly on time arranged to replace old tap. Found and repaired other problems and didn’t overcharge. Would not hesitate to recommend him to friends and family.”
Customer in Liss (GU33), May 2021
Plumber - John Phocas
“John fitted us into his schedule the same afternoon I called. Turned up very promptly and did the job very efficiently. No fuss. Friendly.”
Customer in Liphook (GU3), May 2021
Plumber - John Phocas
“John provided an excellent service. He is polite, friendly, punctual and efficient. We would recommend him to anyone requiring plumbing work around the home.”
Customer in Godalming (GU8), April 2021
Plumber - John Phocas
“John was very friendly and polite and did a good job. He was in the area a little early and called to ask if he come come a bit sooner, which was fine. It was very easy to book an appointment.”
Customer in Guildford (GU4), April 2021
Plumber - John Phocas
“John replied to my message on Checkatrade quickly and asked sensible questions about the tap and where the water tanks were, etc. He did a good job and quite quickly. It's 3 days later and everything is fine. I would recommend John for any plumbing work and I'll certainly book him again if I need to.”
Customer in Godalming (GU7), April 2021
Plumber - John Phocas
“We find John to be a reliable, honest and competent worker, and would not hesitate to ask for his services again”
Customer in Godalming (GU8), March 2021
Plumber - John Phocas
“John was polite and friendly and instilled confidence immediately. He quickly identified the issues and fixed them. He explained what he had done and the charges clearly. Would highly recommend.”
Customer in Godalming (GU7), March 2021
Plumber - John Phocas
“John has come out to my flat a couple of times now to deal with plumbing issues. He is very reliable, shows up when he says he will, charges a fair rate and gets the job done quickly, with the minimum of fuss.”
Customer in Cranleigh, March 2021
Plumber - John Phocas
“John was excellent: good communication beforehand, arrived on time, did requested and additional tasks quickly. Friendly and asked a very fair fee.”
Customer in Guildford, February 2021
Plumber - John Phocas
“Communication with John was fast and efficient. The work was carried out perfectly. Highly recommended and would not hesitate to use him again.”
Customer in Godalming (GU8), February 2021
Plumber - John Phocas
“This was the first time I had used John but it won’t be the last. On time, got on with the job, tidy and friendly service. Hourly rate explained as well as part hour rate after first hour, was very impressed that John finished the job and stated it had taken him 56 minutes so just initial hour rate and parts to pay. Good to deal with a quality tradesman who doesn’t feel the need to over charge. Really impressed.”
Customer in Godalming, February 2021
Plumber - John Phocas
“Efficient professional service at a reasonable cost.”
Customer in Godalming (GU7), February 2021
Plumber - John Phocas
“John arrived on time, he was tidy, effecient and completed all the jobs required. I would recommend him very highly and would definitely use his services again”
Customer in Cranleigh (GU6), February 2021
Plumber - John Phocas
“Great work, prompt, efficient, clean and no hidden costs”
Customer in Godalming (GU8), February 2021
Plumber - John Phocas
“John arrived earlier than planned. Had issue getting old element out, but managed. Very happy with the service received. Going to book John to return and change some taps. Very reasonable prices.”
Customer in Godalming (GU7), February 2021
Plumber - John Phocas
“John was very friendly and very thorough.”
Customer in Cranleigh (GU6), February 2021
Plumber - John Phocas
“John arrived on time and after bringing equipment from his car he removed his shoes, a good sign. He promptly replaced the "innards" of our toilet cistern which now works. He did this really quickly, even refused a coffee and then vacuumed up afterwards. Very pleased with the outcome.”
Customer in Hindhead, January 2021
Plumber - John Phocas
“Very happy with the work done. There was excellent communication and planning, we were kept well informed of costs etc and the work was completed quickly and efficiently. Reasonable cost too.”
Customer in Farnham (GU1), January 2021
Plumber - John Phocas
“Extremely polite and helpful. Did an excellent job and tidied up afterwards. Would definitely recommend.”
Customer in Godalming, January 2021
Plumber - John Phocas
“John arrived on time and worked quickly to change the taps as requested. A nice guy as well”
Customer in Cranleigh (GU6), January 2021
Plumber - John Phocas
“Very courteous service - explained the nature of the problem and the required solution. Considerate about delivering value for money.”
Customer in Godalming, December 2020
Plumber - John Phocas
“John really is 10 out of 10 for us. He was amazing and we can't say a bad word! He fixed our really problematic shower, and we are so grateful, and replaced the sealant in our shower. We will definitely call John next time and highly recommend him.”
Customer in Godalming, November 2020
Plumber - John Phocas
“John arrived on time as planned managed to fit two replacement electric showers as requested. Was very courteous throughout the time he was working. Would definitely use and recommend John again.”
Customer in Godalming, October 2020
Plumber - John Phocas
“Fantastic service from John, I would highly recommend John for any plumbing work”
Customer in Godalming, October 2020
Plumber - John Phocas
“Second time we have called John out for a small job. He responded promptly, identified the source of the problem and resolved it for us with minimum fuss. Very pleasant but professional manner. Would certainly recommend and John would be our first port of call for any future plumbing issues.”
Customer in Cranleigh, September 2020
Plumber - John Phocas
“Workmanship outstanding, wash basin taps difficult to remove, very old, but John had the answer. Would recommend John to anybody who required a plumber.”
Customer in Godalming, September 2020
Plumber - John Phocas
“Small job but done effectively and carefully. Friendly and polite manner. Would definitely use again”
Customer in Cranleigh, September 2020
Plumber - John Phocas
“Neat, tidy, clean, pleasant and efficient. Would happily use again”
Customer in Cranleigh, September 2020
Plumber - John Phocas
“Efficient, tidy with a clean finish.”
Customer in Godalming, September 2020
Plumber - John Phocas
“Work carried out very efficiently and with no fuss or disruprion. John arrived exactly on the day and time arranged, although booking had been made rwo weeks before, and carried out the work required in a ery shirt time. Very impressed.”
Customer in Cranleigh, August 2020
Plumber - John Phocas
“Extremely professional, explains everything very clearly, takes pride in what he does, very courteous. You know you can trust him completely to do the job to an impeccable standard. I'd highly recommend Andy to others, and we will be seeking him out again in future for sure.”
Customer in Guildford, August 2020
Plumber - Andy Morris
“Very efficient and tidy job. John is reliable and good value. Would definitely recommend.”
Customer in Godalming, August 2020
Plumber - John Phocas
“Excellent job done by John. He arrived exactly at the time he said he would even though I had booked him two weeks before the job was carried out. Did not spin the job out longer than was necessary to complete. An extremely pleasant man who went about the job quietly and efficiently.”
Customer in Cranleigh, August 2020
Plumber - John Phocas
“Very polite and efficient, made every effort to keep costs down. Would highly recommend.”
Customer in Godalming, July 2020
Plumber - John Phocas
“Necessary to remove panels to get at cistern; refitted perfectly; solved intermittent flushing problem. Excellent”
Customer in Godalming, July 2020
Plumber - John Phocas
“I contacted John early on a Saturday morning after my flush had stopped working the night before. He replied very swiftly to my email, quoted fairly for the job and worked very fast to get it completed. He gave good advice and I was very happy with his work and attitude.”
Customer in Haslemere, July 2020
Plumber - John Phocas
“Ask fir a number of unplanned little jobs. Did them all efficiently. Clean job. Perfect”
Customer in Godalming, July 2020
Plumber - John Phocas
“Very quick and helpful and managed to fix the shower for us without having to order additional parts which was fantastic as it cost less than we expected and we could use the shower straight away.”
Customer in Godalming, July 2020
Plumber - John Phocas
“John arrived on time carried out the work as specified. On inspection it became obvious there was a need for another spare part. Fortunately he carried this part and he was able to complete the job. His charges were in line with his quote and we are very happy with the work he carried out.”
Customer in Hindhead, July 2020
Plumber - John Phocas
“Knowledgeable about system and our pump, sourced pump quickly and the work was carried out quickly and cleanly. Would definitely use him again.”
Customer in Godalming, July 2020
Plumber - John Phocas
“John did an excellent job for my elderly and rather deaf mum. I didn't meet him myself but she said he was very polite and professional. He emailed me before and after photos of the work he did. I would definitely use him again.”
Customer in Alton, July 2020
Plumber - John Phocas
“I have no hesitation in recommending John - he is a first rate plumber who has done work for me in the past too. He takes great pride in his work and I cant imagine it would ever occur to me to contact anyone else for plumbing work.”
Customer in Godalming, July 2020
Plumber - John Phocas
“John was tidy, efficient and personable. He turned up when he said he would, identified the problem and made repairs quickly. Really pleased with his quality of work. We absolutely would have no hesitation recommending him to anyone else, in fact, we have already booked him to come back and do another job! So pleased we found him via Checkatrade!”
Customer in Godalming, June 2020
Plumber - John Phocas
“John had previoulsy done a thorough assesment of the issue we had. We got his quote within 24 hours. The part was ordered quickly. The replacement was efficiently done this morning. John is a courteous and caring plumber.”
Customer in Godalming, June 2020
Plumber - John Phocas
“Excellent work. John texted me and then turned up early. The new tap is fitted and working. Very professional service.”
Customer in Godalming, June 2020
Plumber - John Phocas
“Very satisfied with work done and much appreciate patience shown by plumber over need to co-ordinate work with attendance by Thames Water”
Customer in Godalming, June 2020
Plumber - John Phocas
“Very professional,courteous and timely.At last a plumber who does what it says on the label.”
Customer in Godalming, June 2020
Plumber - John Phocas
“Johns work was great, he was quick, tidy and quality was superb. We needed a new stopcock but only charged me the materials even though he needed to do extra work. I would happily recommend and I will be using John for any future plumbing needs.”
Customer in Godalming, May 2020
Plumber - John Phocas
“Friendly - complied with 'social distancing' - did a quick, tidy job - turned up promptly.”
Customer in Guildford, May 2020
Plumber - John Phocas
“Completed task, giving thorough explanation”
Customer in Farncombe, May 2020
Plumber - John Phocas
“John was very friendly, courteous and efficient. He completed his work on schedule and described what he had done and the associated cost. The work was completed to a high standard. I was extremely satisfied with the service”
Customer in Cranleigh, April 2020
Plumber - John Phocas
“Excellent and prompt service from phone booking to the execution of the work. Most plumbers are not interested in small jobs and in the past I have found it difficult and frustrating to get them done usually after several cancelled appointments.”
Customer in Guildford, April 2020
Plumber - John Phocas
“John was friendly, on time, tidy and efficient. The charge was reasonable. I would definitely recommend.”
Customer in , April 2020
Plumber - John Phocas
“Very impressed with the response time and communication of work needed to be carried out. Would definitely use him again”
Customer in Godalming, April 2020
Plumber - John Phocas
“John is a professional plumber who completed the task in front of him. Kept things tidy and clean and particularly efficient in how he went about his business. Very impressed with his attitude to the job in front of him and I would definitely call him again.”
Customer in Godalming, March 2020
Plumber - John Phocas
“Excellent service from John. I called on a Friday morning and he came round later that afternoon. He fixed every issue with confidence and made me very relaxed during the time he was here. I 100% recommend John as an excellent and trustworthy plumber.”
Customer in Godalming, March 2020
Plumber - John Phocas
“John did an excellent job, he also advised on the best way to do the installation. He was flexible on dates very polite and did an excellent job. We are really satisfied and will be calling again when we need a plumber in the future.”
Customer in Woking, March 2020
Plumber - John Phocas
“John is a fantastic plumber who is very personable, takes the time to understand the house/system, and is very good at explaining exactly what work he will do, and what the end result will be, and checking this before starting work. The quality of the work was excellent, including detailed checking to make sure the end result was working correctly. I would not fail to recommend John - I will be using him for every plumbing job from here on in and will be recommending him far and wide!”
Customer in Godalming, March 2020
Plumber - John Phocas
“John was able to source the parts and fix an annoying problem with our toilet, which was difficult to access. Very impressed with his work.”
Customer in Godalming, March 2020
Plumber - John Phocas
“John is fantastic. He diagnosed the problem within 10 minutes and had it fixed 20 minutes later. Thank heavens I have found a reliable, knowledgeable and honest plumber. He even specialises in small jobs which is usually what you need. Can't recommend highly enough.”
Customer in Godalming, February 2020
Plumber - John Phocas
“John was very friendly and professional. One of the radiators involved some tricky pipework changes, which he had worked out thoroughly when estimating. All the work was carried out very well, John even sanded down the cracked paintwork behind one of the new radiators, ready for decoration. The system was repressurised, vented and left working perfectly. I would definitely recommend Book a Plumber services and would use again.”
Customer in Guildford, February 2020
Plumber - John Phocas
“Great guy, great service, would definitely use again”
Customer in Godalming, February 2020
Plumber - John Phocas
“We've used Andy before, and requested him specifically, as he's done a great job for us in the past. This time he fixed a leaking bath tap unit and replaced a bath panel that I had taken off. A couple of days later, we noticed a small issue with water temperature as a result of the boiler pressure, which he promptly came back to sort out. Reliable, friendly and tidy service as always!”
Customer in Godalming, February 2020
Plumber - Andy Morris
“Was able to diagnose and fix the problem very quickly. Wouldn't hesitate to recommend.”
Customer in Godalming, February 2020
Plumber - John Phocas
“The work was carried out on the day I contacted the company at no extra cost. He was polite and courteous and did a good job”
Customer in Guildford, January 2020
Plumber - John Phocas
“John is helpful, courteous and professional. He arrived when he said he would, he listened carefully to what was required, he knew what he was doing and kept me informed, he got on with the job, went the extra mile and was thorough - he kept his work area tidy and clean. He is respectful of your home and is a genuinely nice man. Highly recommended.”
Customer in Godalming, January 2020
Plumber - John Phocas
“This is the second time I have used Surrey handyman and specifically Andy. I’ve been really impressed on both occasions with Andy and with the booming office. They are helpful and friendly and offer a fantastic value for money service. I would absolutely recommend them for those household jobs you can’t get round to doing or are not confident in doing.”
Customer in Guildford, January 2020
Plumber - Andy Morris
“The work was done professionally, tidily and respectfully for my neighbour who is in her late 80s and unable to manage contractors. Despite being delayed John phoned to let us know of his revised time of arrival. The photos John took provided reassurance of the repair work and provide useful future reference. I would recommend John for this type of work without hesitation”
Customer in Guildford, January 2020
Plumber - John Phocas
“Collapse of the kitchen sink waste is a bit of a disaster. JB came out at 24hrs notice, assessed the problem and the unusual fitting, went and got a replacement, fitted, tested, cleared up after. Price 1 hour, as suggested over the phone, plus materials. Well organised and tooled. Brilliant!”
Customer in Guildford, December 2019
Plumber - John Phocas
“Paul was very quick and knew what was needed to be done. Came to our rescue when it was an emergency and sorted out the problem swiftly. Also explained to us in detail what he has done and why the problem came in the first place. He provided good service to us especailly on a friday afternoon.”
Customer in Tadworth, December 2019
Plumber - Paul Waller
“John came to fix a dripping tap and also did an extra job for me by fixing the isolation valve. He worked quickly and efficiently and made no mess. Job was completed within the initial hour.”
Customer in Guildford, December 2019
Plumber - John Phocas
“We have a radiator moved and some minor building works around this. Paul was very professional and courteous throughout - he couldn't do enough to ensure the job was completed to a very high standard, and arranged a return visit to make good once the plaster had dried etc. Her kept to his times, cleaned as he went and was a very nice guy to talk to and he gave advice on other DIY matters also. We would certainly use him again in the near future.”
Customer in Epsom, December 2019
Plumber - Paul Waller
“Paul did really good quality work for me even though it is a small job. He treated work equally important and He took responsibility of the tidiness after work. Very happy with Paul’s work and will definitely recommend him. I will be in touch again if any further work required. Thanks very much!”
Customer in Redhill, December 2019
Plumber - Paul Waller
“John was very punctual and courteous. He explained exactly what the issues were and what he was going to do. The work was actually completed in less than the three hours that were originally estimated. We are very pleased with the work carried out and we will have no hesitation in contacting him again for any future jobs. Highly recommended!!”
Customer in Guildford, December 2019
Plumber - John Phocas
“John turned up within an hour of me contacting which was brilliant - he fixed the leak with the P trap under the bath promptly. I have no hesitation in recommending John.”
Customer in Godalming, November 2019
Plumber - John Phocas
“I was very pleased with the effort, skill, and care that went into the work. Top marks.”
Customer in Redhill, November 2019
Plumber - Paul Waller
“John was fantastic - so polite; courteous and kept me informed throughout. I didn’t have a clue and most people would have taken advantage of that but John took his time to go through what needed doing and how much when new work needed always kept me up to date and checking if the price was okay. A lovely gentlemen and definitely would recommended. I will always use John!”
Customer in Guildford, November 2019
Plumber - John Phocas
“Very impressed with the service received. Paul was punctual and professional and able to resolve the issues. Have already booked him for more work in a couple of weeks”
Customer in Reigate, November 2019
Plumber - Paul Waller
“Very impressed - arrived quickly, really polite and helpful and was able to sort out the problem on the same day. Would definitely recommend and would use again.”
Customer in Reigate, November 2019
Plumber - Paul Waller
“Friendly, efficient and professional. Would recommend and use again.”
Customer in Godalming, October 2019
Plumber - John Phocas
“John was polite and professional and kept me informed of what needed to be done to complete the job successfully.”
Customer in Hindhead, October 2019
Plumber - John Phocas
“John identified the radiator valve needed beforehand from a photo I sent. He arrived on time and did both jobs efficiently and well. I would definitely recommend him.”
Customer in Godalming, October 2019
Plumber - John Phocas
“Quick response to phone call, work efficiently carried out and reasonably priced”
Customer in Guildford, October 2019
Plumber - John Phocas
“Job done in a third of the time and a third of the quoted price. After the initial free visit, John found a cheaper way to fix the problem. Very happy with cost, and time taken. Efficient in organising work and excellent advice given. Highly recommend him, I'd definitely use him again.”
Customer in Guildford, October 2019
Plumber - John Phocas
“Paul is an excellent professional. A very clean and tidy worker and most importantly very knowledgeable about his trade. He knew what the problem was and fixed it in a timely manner. Very efficient.”
Customer in Sutton, October 2019
Plumber - Paul Waller
“John was friendly and incredibly helpful in advising us on solutions to our plumbing problems. His work was of a high quality and he kept us well informed throughout. Would definitely use John again and highly recommend him.”
Customer in Godalming, October 2019
Plumber - John Phocas
“Arrived early. Friendly, quick and efficient. Turned out that blocked toilet was caused by a blocked outside drain, fixed both within an hour.”
Customer in Guildford, October 2019
Plumber - John Phocas
“Very helpful plumber highly recommended”
Customer in Godalming, October 2019
Plumber - John Phocas
“Very pleased with the work, have further work booked and would recommend to anyone”
Customer in Guildford, October 2019
Plumber - John Phocas
“Very professional great job done very happy”
Customer in Guildford, October 2019
Plumber - John Phocas
“John quickly diagnosed leak from soil pipe in bathroom and sorted problem out. The repair was neat he didn't need to replace any tiles.The dripping kitchen tap has also been sorted. Thank you.”
Customer in Guildford, September 2019
Plumber - John Phocas
“Very promptly completed with work explained.”
Customer in Guildford, September 2019
Plumber - John Phocas
“John quickly diagnosed leak from soil pipe in bathroom and sorted problem out. The repair was neat he didn't need to replace any tiles.The dripping kitchen tap has also been sorted. Thank you.”
Customer in Guildford, September 2019
Plumber - John Phocas
“Having emailed the evening before, John came on the Saturday of a bank holiday weekend and isolated the toilet. He identified the problem quickly and went away to order the part as it wasn't standard. John also helpfully show me the tap connectors were really frayed. So I had the option to get that sorted too. He came back just over a week later, once the part had arrived, and fixed the loo. I was very happy with the work. Prices seem high at first, but he knows what he is doing and doesn't drag the time out. Plus no additional call out charge, so overall charges are fair.”
Customer in Godalming, September 2019
Plumber - John Phocas
“John was professional from booking stage to completion of work. Everything I asked for was done and quoted correctly. I will definitely use him again and have no hesitation in thoroughly recommending him.”
Customer in Godalming, August 2019
Plumber - John Phocas
“Provided great service, recommending a change to the pipe work and parts to ensure the problem wouldn’t return and to make any future maintenance work possible due to difficulty in reaching the affected pipework.”
Customer in Godalming, August 2019
Plumber - John Phocas
“Great job, John arrived on time, got on with fixing pump. Very clean and tidy. John was helpful and explained clearly about the works to done. I would recommend and use John again.”
Customer in Godalming, July 2019
Plumber - John Phocas
“John was incredibly prompt in responding to my email request for help on a Wednesday , and was able to get to me by Friday. He was more than happy to attend for two relatively minor issues, and diagnosed and fixed both issues efficiently within the hour. We will definitely be calling John again for any plumbing issues we may have, and are very happy to have found him!”
Customer in Godalming, July 2019
Plumber - John Phocas
“John arrived in time and quickly ascertained what needed to be done to resolve the issue. Job completed efficiently.”
Customer in Woking, June 2019
Plumber - John Phocas
“Very happy with the work - he was happy to work around my slightly narrow schedule, came on time, kept me in the loop about what he was doing, then explained what was done afterwards. Very friendly and informative, and he'd be my first call if I had more plumbing work.”
Customer in Guildford, June 2019
Plumber - John Phocas
“Done very well informed at all times what the problem was, and explained if it happened again what to do.”
Customer in Guildford, May 2019
Plumber - John Phocas
“I chose John as his check a trade rating was 10/10. I totally agree with this rating. I have had an annoying dripping tap for ever, putting the job off as the previous plumber we had only temporarily 'fixed' the problem. John responded quickly to the enquiry and has fitted a new tap having shown me the website to go to purchase one. I would thoroughly recommend John for any small plumbing job and will definitely use him again.”
Customer in Godalming, April 2019
Plumber - John Phocas
“Very quick and easy. John was a great person to interact with. Very polite and helpful. I will definitely be using him again in future.”
Customer in Godalming, April 2019
Plumber - John Phocas
“Very happy, John was on time, and completed the task within the suggested time frame, he did a great job, and I am happy to recommend.”
Customer in Guildford, March 2019
Plumber - John Phocas
“Very pleased with the work and advice received.”
Customer in Godalming, January 2019
Plumber - John Phocas
“John responded to my email plea for help within a few hours and was able to do the work the same day. He was brilliant, trekking around for a part for my old toilet cistern. He fitted it quickly and efficiently. An excellent service. I would recommend him highly.”
Customer in Godalming, January 2019
Plumber - John Phocas
“So grateful to John for carrying out necessary repairs same day as I requested help. It was a difficult repair job because leaking pipes were not easy to access, but he remained good-tempered and successfully fixed the two leaks in a way that will last. He just got on with a complicated task without ever stopping for a break. He is always kind and pleasant to have around.”
Customer in Guildford, December 2018
Plumber - John Phocas
“John completed the work quickly and professionally as well as advising of the root cause of the leaking sink and long term fix. (New taps). John is very polite and informative with regard to any questions or queries asked. We would definitely use him again if required.”
Customer in Godalming, December 2018
Plumber - John Phocas
“Work was completed quickly without any mess or fuss. John was very pleasant and gave good advice. I will definitely use Book-a-Plumber (John Phocas) again for the "hassle free" professional service from booking through to completion.”
Customer in Godalming, November 2018
Plumber - John Phocas
“I had a water leak through a ceiling and had no idea where it was coming from. I called John who visited with a couple of hours. He was very thorough and eventually found the cause, put it right and is coming back to do corrective work to stop it happening again. He was really fantastic, especially as water leaks are a nightmare to locate, especially in a ground floor flat! Tidy, thoughtful and reassuring. Would definitely recommend to others and use again.”
Customer in Guildford, November 2018
Plumber - John Phocas
“John arrived on time and was extremely polite, the issue we had was water backing up into our drum. John then checked for blockages in our pipes, plumbed the waste pipe into a higher exit, fitted a washer that we were missing and then also cleaned the filter in the washing machine (which I didnt even know was there! Which to my disgust found lots of colour catcher sheets) very happy with the service and time taken, price was exact as expected. Extremely happy customers”
Customer in Leatherhead, April 2018
Plumber - John Phocas
“Of the three plumbers I have used in the last few months I found John to be the best. Work was quick and efficient, advice was good and pricing very reasonable. I would not hesitate to contact John first for any further plumbing issues.”
Customer in Woking, February 2018
Plumber - John Phocas
